Time for a little tangent

For those of you with poor cell phone reception you can always build your own cell phone antenna in a few minutes. Here's a fun video tutorial on how to do it.

10 ways telephone recording helps your business process:

Hi, I've started this Blog to share some of things I've learned about telephone recording. For the past 2 years I've worked for Versadial, a small company that has been producing telephone recording solutions for businesses for nearly 14 years. Telephone recording has changed a LOT since then but I'm surprised how few business people know what it is, and how it can help their business process. I'll start with 10 ways, but I suspect I will end up writing a lot more over time. Please feel free to ask me questions or submit the ways you use telephone recording to help your business.

#1 REMEMBER KEY DATA
I have an average memory capacity. In other words, I forget things from time to time, especially little details at work that happened a few days or weeks ago. Forget about it if it happened a few months ago! Because I record all my calls I can easily access past calls the same way I can look at sent email. I just open up VS Logger, the software I use to access my telephone recordings and look for a date range or a dialed number. I then click and listen, and can fast forward a call to get to the part I want. Whether it's making sure I took down information correctly, or forwarding a copy of a call to someone else, it's invaluable to be able to access my own past calls. It's also the most common reason I access my telephone recordings and that's why I give it the #1 spot.